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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Mortgage Branch Manager Leslie Black and her team of mortgage professionals recently joined forces with national powerhouse Fairway Independent Mortgage Corporation to expand Fairway's presence in the greater Los Angeles market. Hear from Leslie and her team about why they chose Fairway, and why they're excited about being able to work with borrowers and realtors in one of the country's biggest markets.
Aaron’s follow-up was appreciated, and his willingness to answer questions.
Very informative, helpful, and easy to chat with! He has an amazing passion to help educate us on this journey and a great gentleman to converse with. I came out 100% more prepared and ready when it came to closing and feel empowered to continue my financial journey thanks to all his help.
You all were very professional and knowledgeable. You answered all my questions and concerns. It was a pleasure working with you!
Good / polite/ kind communication
Response time
Ben is great at communicating throughout the entire process. It can sometimes be overwhelming to have to gather so many documents to get a loan but Ben makes everything very clear and easy to follow. When questions come up, he is quick to respond and always very knowledgeable.
Jesse is one of the most empathetic lenders I have ever had the pleasure to meet. He took the time to understand our unique situation and met us with compassion when our homebuying journey took unexpected turns. I cannot say enough good things about the care and attention we received from Jesse. Other lenders should aspire to combine expertise and compassion like Jesse does.
Noel was very responsive and always took the time to talk me through the process or things I didn't fully understand. I appreciate being treated with so much respect and attention to helping me work through the mortgage process. I definitely felt like Noel was helping me to get the best deal with mortgage rates and a financial situation I could afford, while helping me to purchase the home I was really wanting. One small issue that I had, if I could have put this at "mostly" great, I did feel like his assistant didn't always do her "homework" in her part of working with me. She would often confuse my accounts with financial institutions that I didn't bank with, and wasn't always clear with me on what she needed because of those errors. It just seemed demanding of requests without me understanding what she actually needed. I would have liked for her to have similar knowledge and background of my accounts and paperwork as Noel was so good with. It just became frustrating for me sometimes and took more of my personal time than it seems like it would have if she had stronger knowledge of everything. Noel was amazing with these aspects.
Just the work they did to make this happen
Jen kept us in the loop every step of the way. She was knowledgeable about the process from beginning to end and was happy to answer any questions we had throughout. Her upbeat attitude and expertise was phenomenal for us as first time home buyers. She did a lot to alleviate our stress and concerns and for that we are greatly appreciative. Thanks, Jen!
He answered all of our questions and made the whole process a breeze! Walked us through every step as this was our first home buying experience and made sure we got the best possible deal we could. Highly recommend him!!
Great and quick communication responses from the entire team. Great interpersonal, effective, transparent and honest clear communication throughput the process. The App was very helpful in visually seeing all the steps and paperwork needed. Very organized
Sam is always extremely helpful. His communication is always top notch. He’s both professional and personal. During one of the most important decisions in one’s life you want a trusted professional looking out for your best interest with his knowledge and expertise every step of the way.
Nicole was so knowledgeable and kind. She always made time for us to answer any and all questions we had. Home buying process was stressful bu Nicole made is so easy
Availability, explanation, service
My loan was very stressful. Tammy made it easy and stayed with Me until the end!
Hayden was always available made the process as smooth as it could be. Especially as a first time home buyer!
lots of attention and information, never a delay
Shannon kept us in the loop through the entire process, great to work with!
Taylor Ortiz made it great and his level of professionalism and communication. I had very little questions when working with Taylor and if i did he get me an answer immediately. would recommend 10/10
Fairway's advantage is the ability to provide options while being timely in the process. Close on time with less friction, get pre-approved for a mortgage or speak with a Fairway loan officer today.*
*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
